Payment Terms & Conditions

*Last Updated December 20, 2022

I. One-Time Payments

By accepting these terms and conditions through your selection of a one-time Payment, a Payment Method, and your entry of Payment Method information, you hereby authorize Zumba to charge the Payment Method and its associated Payment Account that you have specified for a one-time Payment. Zumba offers several Payment Methods for you to make a one-time Payment including, but not limited to, credit cards, debit cards, and PayPal. Some Payment Methods are only available in certain countries.

1. PayPal. PayPal™ is an alternate method for making Payments for your ZIN Network and/or SYNC Network and/or The CIRCL Network membership(s). It enables any individual or business with an email address to securely send payments online. With a PayPal account, you can choose to pay with your credit card, debit card, bank account, or PayPal account balance for any purchase you make. Your credit card and bank numbers are never seen by Zumba. Plus, you are 100% protected against unauthorized payments sent from your account.

PayPal Process

  • If you select PayPal as your payment option, you will continue through the standard checkout process then automatically proceed to to complete your payment.
  • Once you have been redirected to, you will have 25 minutes to complete the payment before your order is cancelled.

For more information, visit the PayPal Help Center. Sign up for PayPal now.

Non-Refundable Payment Methods

Payments made with any of the payment methods listed below are non-refundable due to the fact that we are not able to refund the original transaction. This section overrides any and all refund policies stipulated on any other Zumba® Terms and Conditions and on the Zumba® website.

  1. Indonesia
    • DOKU Wallet
    • Mandiri ClickPay via DOKU
    • Alfamart via DOKU
    • ATM Permata VA LITE via DOKU
  2. Malaysia
    • 7-Eleven via MOLPay
    • MOLPoints via MOLPay
  3. Philippines
    • GCash via Dragonpay
    • Online Bankingal
    • Dragonpay Convenience Stores
    • Dragonpay Over The Counter Banks
  4. Thailand
    • Bangkok Bank via MOLPay
    • PaysBuy via MOLPay
  5. Russia
    • Alfaclick
    • Qiwi
    • Sberbank Online
  6. Vietnam
    • E-Banking via MOLPay
    • Momo Wallet

II. Recurring Payments Terms & Conditions

By accepting these terms and conditions through your election to enroll in the Payment Plan selected by you, you hereby authorize Zumba to bill and charge the Payment Method and its associated Payment Account that you have specified according to the Payment Plan you have selected.

Your ZIN™ Network and/or SYNC Network and/or The CIRCL Network membership(s) will automatically renew at the end of each period selected in your Payment Plan (either monthly, every 6 months or every 12 months). Zumba will automatically charge the full amount of Payment to your Payment Method each time your membership renews, unless you cancel according to the terms and conditions stated below.

Payments, Payment Account and Payment Method. You agree that the Payment Method specified by you for automatic Payments to Zumba is, and will continue to be, an account that you own, and that you will maintain sufficient availability under your credit card limit, or sufficient funds in the account linked to your debit card or other mode of payment, as applicable, to make your Payments. The automatic charge to your Payment Method will occur on the Billing Date of the month(s) of payment according to your Payment Plan. In addition, Zumba may subscribe to an account updater service, which may be supported by your Payment Method issuer, such as your credit card provider or bank. If your Payment Account number or Payment Account expiration date changes, you understand and agree that your Payment Method issuer may notify Zumba of such changes in order for Zumba to update your Payment Account information on file and charge automatic Payments to your new Payment Account information.

Automatic Renewal. Your membership will continue for the length of the initial term you selected for your Payment Plan and at the end of your Payment Plan term, it will automatically renew for additional prepaid periods of the same length unless you choose to cancel prior to that renewal, or your ZIN Network and/or SYNC Network and/or The CIRCL Network membership(s) is cancelled, terminated, or discontinued by you or by Zumba. Your Payment Method will automatically be charged at the rates in effect at the time of renewal.

Notification of Payments. With the exception of a confirmation email sent to you from Zumba confirming your selected Payment Plan, you may not receive any receipt of payment emails to your Email Account notifying you that a Payment has been made under the Payment Plan. Such confirmation email may be your only notification from Zumba regarding your Payments under the Payment Plan. You understand and agree that Zumba may not provide you with advance notification before a Payment is charged to your Payment Method.

Current Information. It is your responsibility to make sure that your Payment Method information and Email Account information are current at all times during the term of the Payment Plan.

Payment Method Declined. If any Payment charged to your Payment Method is declined, you authorize Zumba to make additional attempts each day for up to twenty (20) consecutive days thereafter to successfully charge your Payment Method, if possible under such Payment Method. If Zumba is unable to successfully charge your Payment Method after such time and you have a recurring Payment Plan, you authorize Zumba to reattempt Payment Method authorization as stated herein for two (2) additional consecutive months.

Cancellation. Cancellation of your ZIN Network and/or SYNC Network and/or The CIRCL Network membership(s) shall be effective at the time of cancellation. Cancellation of your ZIN Network and/or SYNC Network and/or The CIRCL Network membership(s) must be made on a Business Day and more than twenty-four (24) hours before the 1st day of a calendar month, unless otherwise permitted under applicable law, or your Payment Method will be charged for that month. If you cancel your enrollment for recurring Payments on a monthly Payment Plan, and you wish to remain a part of the ZIN Network and/or SYNC Network and/or The CIRCL Network, you will be responsible for taking the appropriate action to pay the appropriate membership fees for the next month on or before the end of each month. Cancellation fees may apply if you cancel your ZIN Network and/or SYNC Network and/or The CIRCL Network Membership(s) prior to the end of any minimum commitment period. Zumba reserves the right to waive any cancellation fee, in whole or in part, at its discretion. Zumba’s failure to enforce a cancellation fee or any other provisions of these Terms and Conditions shall not be construed as a waiver of the right to assert any such terms on any future occasion.

Mercadopago. If you are paying your ZIN Network and/or SYNC Network and/or The CIRCL Network membership(s) with Mercadopago, please be advised that the amount charged for your monthly membership will be the equivalent of your subscription quoted in United States Dollars converted to your local currency at the existing exchange rate on the day it is charged. As a result of fluctuating exchange rates, the amount charged in local currency may vary from period to period.

You may cancel recurring Payments at anytime:

a. Online:
  1. Log into your ZIN Home and/or SYNC Home and/or The CIRCL Home account(s) located at and/or and/or
  2. Click on “My Account”
  3. In the “Membership” section, click on the “Support” tab and then select “Cancel Membership”.
b. By Phone:
  1. By visiting to find the Customer Care Department phone number and hours of operation for your country.

III. Definitions

  • “Billing Date” means the twenty-first (21st) day of a calendar month, upon which Zumba will charge a Payment to a Payment Method according to Your elected Payment Plan.
  • “Business Day” means Monday through Friday, excluding official U.S. government holidays and official Zumba corporate holidays.
  • “The CIRCL™” means the CIRCL Mobility™ Instructor Network.
  • “Email Account” means the email address you provided to Zumba at the time you elected to enroll for a Payment Plan.
  • “Payment” means the one-time or automatic, recurring ZIN Network and/or SYNC Network and/or The CIRCL Network membership payment billed to your Payment Method pursuant to the Payment Plan you have enrolled in.
  • “Payment Account” means the account associated with the Payment Method from which Payments will be paid from.
  • “Payment Method” means the credit or debit card information or information for other modes of payment made available to you by Zumba that you have provided to Zumba in order to be billed and charged for Payments under the Payment Plan you have selected.
  • “Payment Plan” means the ZIN Network and/or SYNC Network and/or The CIRCL Network membership Payment schedule or one-time Payment that you have affirmatively elected for your membership.
  • “SYNC” means the STRONG Nation® Instructor Network.
  • “You” and “Your”, means the person, at least 18 years of age and a licensed Zumba® and/or STRONG Nation® and/or CIRCL Mobility Instructor who has elected to enroll in Payments pursuant to a Payment Plan.
  • “Zumba” means Zumba Fitness, LLC and its affiliates, subsidiaries, and/or related entities.
  • “ZIN™” means the Zumba® Instructor Network.